Insurance Customer Service Representative
Company: Boufford Insurance Agency
Location: Bedford
Posted on: April 26, 2024
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Job Description:
We're seeking an organized and highly motivated Commercial
Insurance Account Manager to join our growing team.
Responsibilities include managing client communications, nurturing
key relationships, and keeping track of all necessary
documentation, paying close attention to any policy changes,
important deadlines, and legal regulations. You will help customers
understand their coverage, assist them with any claims as needed,
and ensure all relevant data is properly tracked in our secured
systems. This is a chance to build on your experience, with plenty
of room for growth. If you're looking to take on an important
account management role during this period of high-growth as we
attain new business, we'll provide the training you need to succeed
in this position. Start your application today!
Responsibilities:
--- Give clear answers to clients on any coverage or billing
questions including information on rate fluctuations or policy
changes to ensure full understanding
--- Assist with the renewal process and any policy updates by
providing competitive quotes
--- Support clients reporting claims on current policies by
gathering all documentation needed to give to the adjuster to
process
--- Stay up to date with industry standards, current rates,
coverages, insurance products, insurance policies, and carriers by
regularly speaking with our industry partners so you can help
clients, underwriters, sales representatives, account executives,
and the rest of our service team understand and address the latest
rules and policy updates
--- Update policy changes on customer accounts in our book of
business and inform clients about policy changes according to NAIC
regulations
Qualifications:
--- Insurance experience as an insurance agent or other position is
preferred but we will provide training as needed for the right fit
and skillset
--- Applicants must have basic computer skills and be able to use
Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
--- Follow up skill, written and verbal communication skills and
problem-solving skills are a must in this role
--- Applicants must have an active insurance license in their state
or be willing to get licensed in 90 days
--- Candidates should have an Associates or Bachelor's degree, but
all candidates with insurance industry experience will be
considered
--- 2 years experience as a commercial lines insurance customer
service representative preferred
--- Property and Casualty Licensed required or be willing to be
licensed within 3 months.
--- Must be able to work in office
About Company:
A fast-growing, local insurance agency that cares about its
customers and employees. We offer health insurance, dental and
vision insurance, Aflac, 401K, paid time off, and opportunities to
advance and earn additional compensation through commission.
Keywords: Boufford Insurance Agency, New England , Insurance Customer Service Representative, Hospitality & Tourism , Bedford, Northeast
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