Customer Dedicated Service Technician
Company: RIX INDUSTRIES
Location: Groton
Posted on: May 8, 2024
Job Description:
RIX Industries is a global leader in pneumatic energy storage
and transfer system solutions, including reciprocating compressors,
gas generators and liquefiers for a wide variety of military and
commercial applications. RIX specializes in applying oil-free
technology to high-pressure solutions used in highly demanding
environments. RIX has been in business since 1878 and has been
proudly supporting our US Armed Forces for over 120 years. With a
solid industry reputation for reliability and excellence, RIX is
the established leader in American-made compressor engineering and
manufacturing.Position SummaryThe Customer-dedicated Service
Technician is primarily responsible for the maintenance and repair
of RIX products at a specific customer's site. Travel will
occasionally be required to both domestic and international
locations for periods of time when the dedicated customer requires
or has released the technician for other RIX business.
Responsibilities
- To represent RIX Industries and act as a frontline liaison
between RIX Industries and our customer.
- To provide quality, on time repair of compressors, gas
generators, and associated parts and pieces.
- To overhaul and repair customer's compressors or components as
required to meet customer needs at their location and in the
field.
- To provide for safety of all employees, and employees in other
facilities, through adherence to safety policies and
practices.
- Store and maintain RIX Industries special equipment as
required.
- To notify supervisor of adequate levels of consumables and
tools for completion of assigned work.
- To ensure effective communication within the department and
with other company personnel.
- Perform all assignments and other duties in the best interest
of the company as directed by the Program Director.Minimum
Qualifications
- Degree from technical school or equivalent combination of
education and work experience. One-year experience as a mechanical
assembler or mechanic in any related field.
- Valid Driver License.
- Ability to read and understand structural drawing, schematics,
and operating manuals.
- Excellent written and verbal communication skills required for
customer interface and reporting.
- Must be willing and able to learn all aspects of
troubleshooting and repair of RIX Industries models of compressors
owned by the designated customer, whether they be mechanical,
electrical, or software related.
- Ability to perform calculations such as percentages, ratios,
and fractions.
- Ability to use precision measurement tools and diagnostic
equipment, such as micrometers, feeler gauges, multimeters, and
dewpoint monitors.
- Must have basic computer skills, familiarity with Microsoft
Office Products, and ability to adapt to a variety of software
applications.
- Ability to understand the use and application of air and gas
compressors and generators and basic repair tooling and
equipment.
- Citizenship: U.S. Citizen or qualified U.S. Person in
accordance with ALU 22CFR 120.15. Will require the ability to
obtain DOD security clearance.Preferred Qualifications
- Advance course work in any Mechanical assembly or repair
discipline. Specific experience in the manufacturing of air and gas
compressors and generators.Physical Requirements & Work
EnvironmentThis position is regularly exposed to the following
conditions:
- Manufacturing, warehouse, and office environments
- Working near moving equipment, including overhead cranes and
lift trucks; must have the ability to follow safe operating
procedures.
- May be exposed to loud noise, fumes and/or toxic chemicals.Must
have the following physical abilities:
- Ability to stoop, kneel, crouch, bend, stretch, reach, and
lift.
- Ability to lift to 50 pounds regularly.
- Ability to sit or stand for extended periods at a desk or table
as well as machine tools or printers.Equal OpportunityRIX
Industries is committed to a continuing program of equal employment
opportunity. All persons have equal employment opportunities with
RIX Industries, regardless of their sex, race, color, age,
religion, creed, sexual orientation, national origin, ancestry,
physical or mental disability, medical condition (cancer or genetic
characteristics), marital status, gender (including gender identity
or gender expression), familial status, military or veteran status,
genetic information, pregnancy, childbirth, breastfeeding, or
related conditions (or any other group or category within the
framework of the applicable discrimination laws and
regulations).
PIf47a430625e5-8296
Keywords: RIX INDUSTRIES, New England , Customer Dedicated Service Technician, Hospitality & Tourism , Groton, Northeast
Didn't find what you're looking for? Search again!
Loading more jobs...