Customer Service Representative
Company: Griffin Health Services Corporation
Location: Derby
Posted on: April 4, 2025
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Job Description:
Provide patients with opportunity to discuss accounts/ask
questions regarding insurance or patient liability. Provide answers
or direction as needed to resolve patient inquiries.
Responsible for assisting patients with questions, and provide
clarity to patients regarding their patient accounts, both in
person and over the phone.
Maintains responsibility for attendance/reliability to ensure that
the Hospital is operated in an efficient and cost effective.
EDUCATION: High school degree or equivalent
EXPERIENCE: Minimum of 3 years of customer service experience
required, preferably in a healthcare environment. Knowledge of
healthcare insurance preferred.
Skills Needed: Excellent listening skills, attention to detail.
Broad understanding of billing and follow-up process in order to
effectively answer patient inquiries. Ability to maintain a
professional attitude, be objective and helpful with all patient
dynamics, while always adhering to Griffin standards.
EOE/Minorities/Females/Vet/Disabled
Keywords: Griffin Health Services Corporation, New England , Customer Service Representative, Hospitality & Tourism , Derby, Northeast
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