Retail Loss Prevention & Safety Lead - HIRING EVENT
Company: House of Sport
Location: Salem
Posted on: October 9, 2024
Job Description:
House of Sport by DICK'S Sporting Goods is more than just a
store. It is a destination, an experience, a place where athletes
can experiment and play. - A retail store devoted to sport where
our community can gather and be inspired. We are fundamentally
changing retail by elevating these experiences, delivering first in
class service, obsessing over our athletes, inspiring our
teammates, and challenging retail norms. -We are committed to
creating an inclusive and diverse workforce, reflecting the
communities we serve. On our team, everyone plays a critical role
in creating confidence and excitement by personally equipping
athletes to achieve their dreams.If you are ready to obsess over
the athlete and make a difference in your community, apply to join
our team today!OVERVIEW:ROLE RESPONSBILIITES:The Loss Prevention &
Safety Lead serves primarily to mitigate and reduce losses through
the deterrence of external theft and the execution of key
operational programs. - This role will model customer engagement
behaviors to detect and deter shoplifters and provide service to
all customers.Internal and External Theft Deterrence and
Awareness
- Support, promote and actively demonstrate company values
related to athlete engagement.
- Detection, investigation, and documentation of Organized Retail
Crime, and other violations of law and/or company policy. - This
includes networking with law enforcement, loss prevention
professionals and other retailers to identify and create
comprehensive case files for repeat external theft perpetrators and
minimize exposure to loss and fraud.
- -Proactively monitors controls and conducts local surveillance
to identify possible dishonest activity, concerning behaviors
typically attributed to shoplifting activity - internal and
external. -
- Routinely walks stockrooms and employee only areas to ensure
store is in compliance with stockroom standards and identify any
signs of internal theft.
- Completes detailed and accurate incident reports in LPMS for
all recoveries, shoplifting events, and grab & go activity.
- Effectively network with retail and government resources to
identify, investigate, and address organized retail crime
activities inclusive to case resolution and prosecution.
- Requires 100% ability to walk sales floor, stockrooms and
office areas during duration of shift.
- Ability to deescalate incidents involving confrontation by
Athletes exhibiting concerning behavior.
- Completes weekly LP Lead Recaps. -Inventory Movement Validation
- Trains all store associates and managers on Company Loss
Prevention and Core Operational programs to ensure compliance.
- Conducts regular review of operational processes for compliance
- Inventory movement, cash office procedures and Known Loss
Reporting. Develops tactics for improvement, as necessary.
- Trains and validates process execution related to inventory
movement functions to include TIME, claims, omni channel
fulfillment and inventory adjustments.
- Analyze key metrics to identify operational deficiencies and
financial risks, develops tactics to improve.Physical Security and
Safety
- In partnership LP Director-Specialty, assists with conducting
store Loss Prevention assessments to ensure compliance with company
processes and legal requirements. -
- Ensures compliance with physical building security to include
key control, monthly alarm tests, alarm call response and store
alarm call list is maintained.
- Ensures the safety and security of associates, customers, and
property per local regulations to include off site and external
storage locations.
- Conducts MES sweeps, Fitting Room checks and safety
certifications as the needs of the business dictate.
- Responsible for completing or assisting with all store and
department specific safety certifications in a timely manner
consistent with reporting expectations. i.e. monthly safety
certification, rock wall and customer services department.
- Identify and correct any safety concerns with the rock wall and
climbing equipment by maintaining Company loss prevention standards
and controls.
- Ensures all necessary licenses and permits related to areas of
responsibility are up to date and works with applicable departments
to renew prior to expiration.
- May function as the store safety committee leader and
completing all required documentation.
- Reviews safety trends and develops action plans regularly with
the store leadership team.
- Participates in Shrink Coach meetings, new hire orientation and
conduct frequent training sessions with store teammates.
- Assists the store Shrink Coach and is responsible for auditing
the store Shrink Business Plan. -
- Provide ad hoc support for the general needs of the business as
necessary.LEADERSHIP COMPETENCIES:Our Leadership Competencies set
the bar of what great people leaders look like. They define the
behaviors of leaders that can drive the business and build great
talent. Here are the competencies we expect from our Store leaders:
- Ensures Accountability
- Customer-Focus
- Collaborative
- Instills Trust
- Decision-Quality/Decision-Making Abilities
- Action-Oriented
- Engagement Driver
- Talent Developer
- Effective Team Building Skills
- Plans & AlignsQUALIFICATIONS:
- Prior LP or educational experience in Loss Prevention
preferred.Based on the location of the House of Sport, you may be
required to submit relevant state mandated clearances to supervise
minors.
Keywords: House of Sport, New England , Retail Loss Prevention & Safety Lead - HIRING EVENT, Professions , Salem, Northeast
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