Informatica Production Support

Company: Fidelity TalentSource
Location: Merrimack
Posted on: April 10, 2025

Job Description:

Informatica Production Support Engineer

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

Fidelity TalentSurce is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Informatica Production Support Engineer to work in our Merrimack, NH office!

The Role

The Fidelity Institutional Wealth Management Services group is looking for top, software engineering talent with a passion for crafting and delivering software solutions to be part of its diverse, globally distributed team of IT professionals responsible for the development and maintenance of IWMS client platforms and offerings.

In this production support role, you will apply your expertise in ETL processes, platform integration, and cloud computing to enhance a diverse suite of applications supporting our intermediary business. As a member of the C&M Production Excellence group, you will contribute to a team based in the US and India, focusing on production stability, incident analysis and resolution, ETL jobs, and TLM. This team supports a wide range of applications and technologies, including distributed, cloud, and mainframe systems across all architecture tiers.

The Team

FI NF & IWS Systems is an analysis, software development and production support chapter area within FI Technology. We have a steadfast dedication to our clients supporting distributed and mainframe applications across several different product areas! Key applications include Intermediary Billing, Transmissions, WealthScape services, Cash Management, Retirement, Generic Rules Engine (GRE), Managed-Accounts and Client Implementations.

As a member of this squad, the person will be responsible for the following set of activities daily:

Dedicated to complete assigned work along with technical and functional analysis
Ability to multi-task and stay organized in a dynamic work environment
Provide daily support and triage of production issues and research items
Code software changes associated with defects, performance improvements and modernization
Actively support and perform all phases of testing leading to implementation and automation
Maintain application end of life tech stack and upgrades (TLM and obsolescence)
Attend agile daily standup meetings and ceremonies along with maintaining assigned Jira tasks
Partnership oriented working within a team across shores and regions
Supply to comprehensive documentation for applications and knowledge bases
Strong verbal and written communication skills
Required Skills and Expertise

Informatica production support professionals need:

ETL Expertise with extensive experience using Informatica.
PL/SQL: Oracle database management skills.
Unix/Linux command and scripting knowledge.
Control-M: Scheduling Tool
Incident and change management experience.
Performance tuning abilities.
Documentation and communication skills.
ETL and data warehousing concepts.
Problem-solving and analytical skills.
Java: Preferred
AWS: Preferred
Snaplogic: Preferred
Snowflake: Preferred
Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com
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We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit FidelityCareers.com
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Fidelity's hybrid working model
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blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Keywords: Fidelity TalentSource, New England , Informatica Production Support, Professions , Merrimack, Northeast