Customer Service Call Center
Company: Performance Foodservice
Location: Winthrop
Posted on: October 16, 2024
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Job Description:
Job Description: Position is in-office located in Augusta,
Maine. Schedule: Sunday 10a-5p Monday - Thursday 8a-5p
$17.50-$19.00 dependent on experience We are looking for someone
with demonstrable customer centric attitude and professional
demeanor. Must be proficient in MS Office suite --- Outlook, Word &
especially Excel in a SharePoint environment. We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness
Benefits, Employee Stock Purchase Plan, 401K Employer Matching,
Education Assistance, Paid Time Off, and much more Growth
opportunities performing essential work to support America---s food
distribution system Safe and inclusive working environment,
including culture of rewards, recognition, and respect Position
Purpose: A Customer Service Associate at Performance Foodservice is
vital to the success of our Company. As a part of the sales support
team, this position is the first point of contact for all customers
that have questions about their order, our products or about
Performance Foodservice. They act as a liaison between the customer
and the Sales Account Representative as well as internal
departments. They are a member of the Customer Service team that
functions within the department and organization, as required, and
perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to: Attend training
and Customer Service meetings. Processing orders & transactions
Answering questions about products and services Troubleshoot and
resolve problems Support Sales in all aspects Provides information
to other departments based on customer feedback Performs other
related duties as assigned. Qualification: High School Diploma/GED
or Equivalent 6 - 12 months customer service, call center and / or
related area. Customer Centric attitude with professional demeanor.
Must be proficient in MS Office suite --- Outlook, Word &
especially Excel in a SharePoint environment. Company description
Performance Foodservice, PFG---s broadline distributor, maintains a
unique relationship with a variety of local customers, including
independent restaurants and hotels, healthcare facilities, schools,
and quick-service eateries. A team of sales reps, chefs,
consultants and other experts builds close relationships with each
customer, providing advice on improving operations, menu
development, product selection and operational strategies. The
Performance Foodservice team delivers delicious food, but also goes
above and beyond to help independent restaurant owners achieve
their dreams. Awards and Accolades Performance Food Group and/or
its subsidiaries (individually or collectively, the "Company")
provides equal employment opportunity (EEO) to all applicants and
employees, regardless of race, color, national origin, sex, marital
status, pregnancy, sexual orientation, gender identity, religion,
age, disability, genetic information, veteran status, and any other
characteristic protected by applicable local, state and federal
laws and regulations. Please click on the following links to
review: (1) our EEO Policy ; (2) the "EEO is the Law" poster and
supplement ; and (3) the Pay Transparency Policy Statement .
Keywords: Performance Foodservice, New England , Customer Service Call Center, Hospitality & Tourism , Winthrop, Northeast
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here to apply!
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